Frequently Asked Questions
Everything you need to know about your daily brew.
How do I ensure my coffee stays fresh?
We recommend storing your beans in a cool, dark place in an airtight container. Avoid the fridge or freezer, as moisture can compromise the flavor profile.
When will my order ship?
Orders are typically processed within 24 hours. Once shipped, standard delivery takes 3-5 business days, while express options are available at checkout.
Do you offer a subscription service?
Yes! You can choose your favorite blends and delivery frequency to save 15% on every order. Subscriptions can be paused or canceled at any time.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns on coffee. However, if there is an issue with your order, please contact our support team within 14 days for a resolution.
Are your coffee beans ethically sourced?
Absolutely. We work directly with farmers and cooperatives to ensure fair wages and sustainable farming practices across all our sourcing regions.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay for a seamless and secure checkout experience.